Retro Round TR90 Photochromic Presbyopia Sunglasses for Women Men Rivet Reading Glasses Magnifier Longsighted Eyeglasses

Warning to Parents: A Warranty Nightmare That Feels Like Robbery 📉

I’m writing this as a warning to other parents looking for glasses for their kids. I thought I was being responsible by purchasing the extra warranty, but it turned into a nightmare. After my son’s frame broke, the company's "solution" was a complete runaround that left me feeling cheated. My experience is that this place is the worst I've ordered glasses with added warranty and needed a replacement due to the frame breaking and each time I've needed a lens replacement they tell me my choice of frame is out of stock and will therefore he receiving a store credit plus a small % which doesn't make sense then how do I end up with a cheaper and lighter pair than the previous? I'm so tired of dealing with this crap from glassesusa plus a 30 deductible for the replacement. If you want quality eyeglasses for your child look elsewhere they seem like a good choice but are not . They haven't got 1 order right since purchasing with them but in order to not loose my money I have to choose until they get it right all while decreasing the value of my order I started at like 189 now it's somewhere around 130 a total joke and robbery you don't even realize due to the way they credit back and their fake discount codes. I decided to call customer service one last time to see if anything could be done.

Customer: I’m calling about my warranty replacement. For the second time, you’re telling me the frame is out of stock and offering me a store credit that’s worth less than what I paid. This is a total joke.

CS Rep: I'm very sorry to hear about the issue with your replacement order. I understand your frustration. Could you provide me with your order number so I can review your account history?

Customer: It’s order 54321. I started with a $189 pair, and now my credit is down to around $130, plus you want another $30 deductible. How does that make any sense? It feels like you’re robbing me.

CS Rep: Thank you. I see the previous exchanges, and I sincerely apologize. The value of your credit should not be decreasing. Let me correct this for you. I will issue a full credit for the original $189 value and waive the deductible on your next pair.

Customer: And what happens when the next pair I pick is suddenly "out of stock" too? I'm tired of being forced to choose cheaper, flimsier frames.

CS Rep: I understand your concern. I can personally assist you in finding an in-stock replacement of equal or greater value and will ensure the order is processed correctly without any additional charges.

The reason I left this review on the website is to hopefully prevent others from falling into the same trap.

From a Warranty Nightmare to a Dream Come True ✨

My days of juggling between reading glasses and sunglasses are officially over, all thanks to this incredible find. The seamless transition from reading my book indoors to enjoying the sunny patio without missing a beat has been a game-changer. It's not just about convenience; it's about reclaiming a simple joy. If you've ever felt that frustration, you'll understand why I'm so excited about these Photochromic Reading Sunglasses. They effortlessly blend timeless style with smart technology, making them the perfect companion for anyone who loves to read anywhere, anytime.
I was so done with buying glasses online. 😤 My last experience with another company was a total nightmare. I bought a warranty, but when the frame broke, they gave me the runaround, claiming the replacement was out of stock and offering me a store credit worth less than my original purchase! It felt like a complete scam, and I was so frustrated. 😭

After that disaster, I was hesitant to try again, but a friend recommended Mozaer.com. I was skeptical 🤔, but their site looked professional, so I decided to give it one last shot. I am so glad I did! My experience perfectly matched this glowing review I saw:

"The ordering process was easy. My eyeglass prescription was transferred to the Mozaer.com site, I picked the frames I wanted, and my glasses arrived as ordered. I spoke to a customer service representative, who confirmed my order specs. The whole buying/ordering experience was great. The pricing for my bi-focal lenses was less than any store I visited. I would highly recommend this business."

This was my exact experience! The website was incredibly user-friendly, a total contrast to my previous frustrations. The quality of the frames I received is fantastic—sturdy and stylish, not flimsy like I'd been stuck with before. I found the perfect reading glasses for women without any hassle, and the price was unbelievable for the value. Mozaer.com has completely restored my faith in buying glasses online! ✨😃

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