Japanese and Korean Style Ultra-light Pure Titanium Glasses Frame Myopia Eyeglasses for Wide Face

Paid for 3-5 Day Express Shipping, Got Them in 19 Days. 😤

I’m writing this to warn others about my experience, hoping you can avoid the same frustration. I desperately needed new glasses after my old pair broke, so I paid extra for 3-5 day express shipping. That promise was a complete lie. My conclusion about this whole ordeal is simple: This is a terrible company. Ordered glasses March 30th, paid for express shipping 3-5 because my old glasses broke. Day 5 roles around still in production, day 10 still in production. Day 11 I call to ask for a shipping refund, they seemed like they do it all the time by the way she responded. So i got the 10$ in shipping but these glasses are STILL 6 days out on delivery. The endless "in production" status with no end in sight is what forced me to call and see what was going on.

Customer: Hi, I’m calling about order #G55123. I placed it on March 30th and paid for 3-5 day express shipping. It's now the 11th day and my order is still in production. What is going on?

CS Rep: I'm very sorry to hear about the delay. Let me pull up your order. I see it is still in the lab. I sincerely apologize; we've had some unexpected production backlogs.

Customer: A backlog is one thing, but this is ridiculous. I paid for express service because I don't have a working pair of glasses. I want the express shipping fee refunded immediately. This is completely unacceptable.

CS Rep: I completely understand your frustration and I can absolutely refund that $10 shipping fee for you right now. I've just processed that. I'm showing the glasses should ship within two days, but with transit time, it will likely be another 6 days until delivery.

Customer: So, best case, it'll be 19 days for an "express" order? That's unbelievable. A refund on shipping is the bare minimum. I'm still left without glasses for another week. This is terrible service.

CS Rep: I understand, sir. I have processed the refund and noted your complaint. I am truly sorry for the inconvenience this has caused.

I will be telling all my four-eyed friends to never shop here. People need to stop giving terrible companies money so they die out.

…But This Next Experience Completely Restored My Faith! ✨

My experience has been nothing short of a revelation, and it's all thanks to discovering the perfect pair of glasses that feel like they were made just for me. It's a game-changer when you can go through your entire day without the constant adjustments or the heavy pressure on your nose. Many of you have asked about them, and I'm thrilled to share the find. These aren't just any glasses; they are the Feather-light Titanium Frames for Wide Faces I've been raving about. They perfectly combine durability with a barely-there feel, proving that you don't have to sacrifice style for comfort. If you're ready to experience this level of comfort and elegance for yourself, I've dropped the link for you to check them out.
I was so burned out from online glasses shopping after my last experience, which was a complete nightmare. 😤 I had ordered from another company, paying extra for 3-5 day express shipping because my old pair broke. Day 11 rolled around, and my order was still 'in production'. It ended up taking nearly 20 days for my 'express' order to arrive. The customer service was useless, and I felt completely ripped off and frustrated. 😭

Honestly, I was ready to give up on buying glasses online. But a friend kept raving about Mozaer.com, so I hesitantly decided to give it one last shot, though I was skeptical. 🤔 I found a beautiful pair of Japanese and Korean Style Ultra-light Pure Titanium frames and held my breath as I placed the order.

I was bracing for the worst, but my experience was the complete opposite of my last one. It was exactly like what one reviewer said about Mozaer.com: "They arrived quickly and so much less expensive than the optometrist's." What a breath of fresh air! ✨

The entire process was incredibly smooth. The quality of the pure titanium frames is fantastic—so light and comfortable. The website is super user-friendly; I was even browsing their collection of female reading glasses for my mom without any hassle. Mozaer.com has totally restored my faith in online eyewear shopping. The value, speed, and quality are just unmatched. What a fantastic company! 😃

Search This Blog

Thread & Trend